I’ve also always been fascinated by the inability of businesses to take my money. They spend millions marketing to me, then totally fumble when I want to close the deal.
It sure does. For more than a month and a half—since December 1, in fact—I’ve been trying to get Rogers Cable to pony up on their end of a deal that my condo board arranged. It should be so simple: I work for a company that deals almost entirely with the exact settop boxes that Rogers provides, and even if I didn’t I’m more than capable of installing it. I’ve placed seven phone calls to three different service representatives trying to get a box. I’ve told the same reps repeatedly that I don’t need a tech to come out to install a box (i.e. plug it in), and that the notice of service from Rogers specifically stated that they’d be willing to courier a box to me if that’s my preference, but they insist that installation by one of their techs is necessary, and that a technician will get back to me that afternoon or the next day to schedule an appointment, and that it doesn’t usually take them this long
.
Doesn’t that bug you?
Nope. I’m way past bugged. I’m ready to go to the condo board to see if I can’t get Rogers cited for breach of contract, or something to that effect. Think that’ll get their attention?
not a very related comment, but i love how frak from BG is become such a part of the mainstream lexicon. veronica mars and the o.c. both featured recent mentions.
It’s about as profane as I get, unless under extreme duress… and although Rogers has me worked up, it is just TV. (To any work folks who read that last clause, please don’t turn me in!)
Breach of contract to the condo board! Love it.